For more information, contact:
Lee Winklepleck
Ruder Finn for Rubloff Residential Properties
312/329-3987
Rubloff Residential Properties Ranked Top 10
In the Nation for Customer Service
Rubloff Receives Two 2007 Quality Excellence Awards for Top 10 Companies and Top 10 Offices
CHICAGO (July 10, 2007) – Rubloff Residential Properties, Chicago’s premier residential real estate firm, today announced that Quality Service Certification, Inc. (QSC) and Leading Research Corporation have awarded Rubloff with two 2007 Quality Excellence (QE™) Awards. The awards recognize Rubloff as one of the nation’s top 10 real estate companies as well as one of the nation’s top 10 real estate offices for its Gold Coast location.
The QE Award for 2007 is based upon the detailed service quality results and satisfaction feedback of 200,000 customers from January through December 2006. Provided to top real estate companies and offices in North America, the QE™ Awards honor those organizations that deliver the best service quality and customer satisfaction according to consumers. Rubloff’s Gold Coast office, located at One Magnificent Mile, was the only office in Illinois ranked in the top 10.
“Since its founding in 1930, Rubloff has been dedicated to providing customers with unparalleled customer service, and being recognized as a QE company is a tribute to our hard work and outstanding dedication,” said James Kinney, president of Rubloff. “Our goal is to achieve excellence on behalf of our customers and to continue to improve and strengthen our client relationships.”
Rubloff agents average more than 14 years experience and consistently outperform all other Chicago-area real estate agents. More than 90 percent of Rubloff’s business comes from return visits and referrals, showcasing Rubloff’s unwavering commitment to customer service.
QSC provides specialized training on superior service delivery and requires Quality Service Certified agents to offer consumers a guarantee of service. Leading Research Corporation independently surveys every client of a QSC agent following the closing of each real estate transaction.
About Rubloff
Since its founding in 1930, Rubloff Residential Properties has been part of the fabric of Chicago and its outlying areas, offering some of the finest properties in the best locations. Rubloff’s seven sales offices are conveniently located across Chicago, the city’s North Shore and Michigan’s Harbor Country (New Buffalo).
Rubloff has been listed as the top-producing office in the Multiple Listing Service of Northern Illinois for the last seven years. In 2006, Rubloff agents averaged $6.6 million in sales, more than double that of their competitors.
For more information, please call 312-368-5300 or visit the award-winning Rubloff Residential Properties web site at: www.rubloff.com.
